Frequently Asked Questions
Is there a delivery fee?
- $100 order = free delivery
- $50 order = $4 delivery fee
- $35 order = $8 delivery fee
Our delivery fee go directly to our drivers! (this includes pick-ups as well). Any tips we receive on the platform go directly to our drivers!
What is the minimum order?
In order to maximize our delivery efforts, we can only accept orders above $35.
We strongly encourage you to group orders with your family members, neighbors, or people in the same area!
Where do you deliver? Parts of NYC & NJ
NYC - We only deliver to Brooklyn, Queens, and Manhattan. All orders placed before 6pm will be available for delivery the next day. For the other boroughs, we can arrange to meet in Bay Ridge, Atlantic Terminal, or Woodside
NJ - We deliver once a week every Friday between Jersey City up to Fort Lee. For other parts of NJ, we can arrange to meet in Fort Lee or Jersey City
When do you deliver?
Orders placed by 6pm will be ready for shipment the next day. Usually from 11am - 5:30pm is our delivery window.
WE ARE CLOSED ON SUNDAYS
Is this contactless?
We would also prefer this to be as contactless as possible for our drivers sake. If you live in a doorman building, we will leave it in the lobby with them. If you live in a house, we will drop it at your front door, ring your bell, and take 10 steps back to make sure you receive the package. If you live in an apartment, we will try to drop it off at the front door.
For questions, please contact: Joe.Boo@Asian-Veggies.com