Frequently Asked Questions
Is there a delivery fee?
- $100 order = free delivery
- $50 order = $4 delivery fee
- Orders Below $50 = $8 delivery fee
Our delivery fee go directly to our drivers! (this includes pick-ups as well).
What is the minimum to order?
We don't have an order minimum.
WE ARE CLOSED ON SUNDAYS
Where do you deliver? Parts of NYC & NJ & Long Island
NYC - We only deliver to Brooklyn, Manhattan, Queens, and Bronx. All orders placed before 6pm will be available for delivery the next day. For Staten Island orders, we can arrange for you to pick up your orders from our drivers in Bay Ridge
NJ - We deliver Mon, Tues, Thurs, Fri, & Sat in Essex County and Hudson County. For other parts of NJ, we can arrange to meet in one of our delivery zones.
Long Island - We deliver once a week every Wednesday in Nassau County. For other parts of LI, we can arrange to meet in Nassau
When do you deliver?
Orders placed by 6pm will be ready for shipment the next day. Usually from 11am - 6pm is our delivery window
What is your tipping policy?
All tips go directly to our drivers. Tips received on the website are split amongst our drivers based on the amount of deliveries they've done. We also provide our drivers' Venmo & Zelle if you prefer to tip them directly
Is this contactless?
We would also prefer this to be as contactless as possible for our drivers sake. If you live in a doorman building, we will leave it in the lobby with them. If you live in a house, we will drop it at your front door, ring your bell, and take 10 steps back to make sure you receive the package. If you live in an apartment, we will try to drop it off at the front door
For questions, please contact: Joe.Boo@Asian-Veggies.com