Frequently Asked Questions

Is there a delivery fee?

$8 for any delivery. Our delivery fee goes directly to our drivers! (this includes pick-ups as well). 


Where do you deliver? NYC / Parts of NJ & Long Island

NYC - We deliver to all five boroughs of NYC. We deliver to these boroughs every day (Brooklyn, Manhattan, Queens), see below for Bronx and Staten Island delivery dates. All orders placed before 6pm will be available for delivery the next day.

Staten Island - We deliver to Staten Island once a week every Thursday

Bronx - We deliver to The Bronx once a week every Friday 

New Jersey - We deliver to Essex County and Hudson County during our days of operation. For other parts of NJ, we can arrange to meet in one of our delivery zones. 

Long Island - We deliver once a week every Wednesday in Nassau County. For other parts of LI, we can arrange to meet in Nassau 

When do you deliver?
Orders placed by 6pm will be ready for shipment the next day. Usually from 11am - 6pm is our delivery window

What is your tipping policy?

All tips go directly to our drivers. Tips received on the website are split amongst our drivers based on the amount of deliveries they've done. We also provide our drivers' Venmo & Zelle if you prefer to tip them directly

Is this contactless?
We would also prefer this to be as contactless as possible for our drivers sake. If you live in a doorman building, we will leave it in the lobby with them. If you live in a house, we will drop it at your front door, ring your bell, and take 10 steps back to make sure you receive the package. If you live in an apartment, we will try to drop it off at the front door

For questions, please contact: